Effective Date: Nov 2024

At West London Design & Build, we are committed to protecting your personal information and being transparent about what information we hold about you. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services.

1. Information We Collect

We may collect personal information from you in a variety of ways, including when you:

  • Fill out a form on our website
  • Request a quote or consultation
  • Subscribe to our newsletter
  • Communicate with us via email or phone

The types of personal information we may collect include:

  • Name
  • Email address
  • Phone number
  • Address
  • Project details

2. How We Use Your Information

We use your information for the following purposes:

  • To provide you with the services you request
  • To communicate with you regarding your project
  • To improve our website and services
  • To send periodic emails regarding your order or other products and services

3. Data Protection

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. We restrict access to your personal data to those employees and contractors who need to know that information in order to process it on our behalf.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as necessary to provide our services. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

5. Your Rights

You have the following rights regarding your personal data:

  • The right to access your personal data
  • The right to request correction of inaccurate data
  • The right to request deletion of your personal data
  • The right to object to processing of your data for marketing purposes
  • The right to withdraw consent at any time where we rely on consent to process your personal data

To exercise these rights, please contact us using the details provided below.

6. Cookies

Our website uses cookies to enhance user experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.You can choose to have your computer warn you each time a cookie is being sent or turn off all cookies. You can do this through your browser settings. If you disable cookies, some features may not function properly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically for the latest information on our privacy practices.

8. Contact Us

If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us at: West London Design & Build


9 King Street Southall UB2 4DF
Email: info@westlondondesignandbuild.co.uk

By using our services, you consent to the collection and use of your information in accordance with this Privacy Policy. Thank you for trusting West London Design & Build with your home improvement needs!